Last updated: November 7, 2026
These are the third-party providers EquipEngine LLC uses to process personal data on behalf of the churches and organizations that use the Service. Each is bound by a data processing agreement with us. This list is Annex B of our Data Processing Agreement; see also our Privacy Policy.
| Provider | Purpose | Personal data | Location |
|---|---|---|---|
| Cloudflare, Inc. | Hosting, database and file storage, content delivery, security (Turnstile), and AI inference for the optional AI Assistant (Workers AI) | All Service data: accounts, organization and course content, enrollments and progress, uploaded files; AI Assistant messages and course content when an admin uses it | United States (database); global edge network |
| Zoho Corporation (ZeptoMail) | Transactional email: invitations, sign-in links, reminders and notifications | Recipient name and email address, email content | United States (storage) |
| Resend, Inc. | Standby transactional email, used only if ZeptoMail is unavailable | Recipient name and email address, email content | United States |
| PostHog, Inc. | Product analytics | Pseudonymous user ID, email domain, role, organization ID, name and plan, usage events (text masked), shortened IP address | United States |
| Zoho Corporation (Zoho CRM) | Our relationship with customer organizations: trial follow-up, account management | Organization owner and admin names and email addresses; organization name, plan, trial dates and summary usage | United States (storage) |
| Zoho Corporation (Zoho Desk) | Support tickets | Name, email address and organization of the person writing to us, and their message | United States (storage) |
| Stripe, Inc. | Payments for paid plans | Billing contact and payment details (entered directly with Stripe) | United States |
Location is where each provider stores the data. Under their own data processing agreements, providers may access it from other countries, for example for support or security.
We give at least 30 days' notice before adding or replacing a subprocessor, by email to organization owners and by updating this page. To be told about changes even if you're not an owner, email hello@equipengine.com with the subject "Subprocessor updates".
Planning Center (Ministry Centered Technologies) is not our subprocessor: when an organization connects it, the organization directs us to exchange data with its own Planning Center account.
